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Exam Results

Exam results helpline offering support across Scotland

By Admin Support

Thousands of young people can access dedicated exam results support when Skills Development Scotland’s (SDS) Exam Results Helpline opens on Tuesday 6 August.

The free helpline from Scotland’s careers service offers advice, information and guidance for young people and their parents from 8am on results day.


Around 135,000 candidates across the country will receive their National, Higher and Advanced Higher results.

James Russell, SDS Director of Career Information, Advice & Guidance Operations, said: “If your results aren’t what you expected, don’t panic, you have lots of options.

“Our careers advisers are here to help you and your parents and carers with information on all the options and opportunities on offer.”

The dedicated SDS Exam Results Helpline will be open from 8am to 8pm on Tuesday 6 and Wednesday 7 August, and from 9am to 5pm weekdays from Thursday 8 until Wednesday 14 August.

The number to call is 0808 100 8000.

SDS careers advisers are at the end of the phone to help young people and their parents and carers.

The skilled professionals have unique access to information on UCAS course vacancies at UK colleges and universities, Confirmation and Clearing, advice about Modern, Foundation and Graduate Apprenticeships and jobs or volunteering.


James added: “This year we’ll also have advisers available through social media to answer queries if you find it easier to get in touch via direct messaging. “If you’d like to talk face-to-face, our careers advisers are available year-round in every state secondary school in Scotland and at SDS’s network of careers centres across the country.”

To get in touch with the helpline via social media go to My World of Work on Facebook at or Twitter at

Parents and carers can also head over to for information on jobs in demand in Scotland and tips on on handling career conversations at exam results time.


You can also get help from Skills Development Scotland

On the Phone

Call 0800 917 8000, Monday to Friday 9am to 5pm

In Person

At your nearest Skills Development Scotland centre


Scotland's careers website is packed with career infomation and advice -


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